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Message 1 of 4
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Flag Post

Black Spot on HP Note Book

HP Recommended
HP 15 Notebook PC
Microsoft Windows 8.1 (64-bit)

Help me with Removing Black spot on My HP 15 Notebook PC screen. Tried  BIOS Update doesn't help suggest any alternative efficient working method.

3 REPLIES 3
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HP Support Agent
HP Support Agent
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Message 2 of 4
Flag Post
HP Recommended

@Bikassharma05

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Are you having one single black spot or several?

 

Would it be possible to post a picture of the screen?

 

Also check in BIOS if you see the black spot / spots

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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Message 3 of 4
Flag Post
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Only One Black Spot.Attached Image.IMG_20200727_100217.jpg

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HP Support Agent
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Message 4 of 4
Flag Post
HP Recommended

@Bikassharma05,

 

Is this black spot visible in the BIOS screen as well?

 

Meanwhile, I recommend you update the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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