Black, flickering screen

[Bob_Jr]

The display on my HP 15-f2000 laptop flickers or goes black when I move the screen. If I need to tilt it for any reason it will start flickering. I have to move it back and forth until I find a spot where it will stop. The laptop sits on a desk and has rarely been moved and the issue started right after the warranty ran out.  We open and close the laptop once a day so it's not due to heavy wear. Thanks for any help you can provide.

[Nal_NR]

Hi @Bob_Jr,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand how concerning it must be to face this issue, especially when you've taken good care of your laptop and it starts acting up just after the warranty period ends.

Several factors can cause your laptop screen to flicker:
 

1. Incompatible applications

Some applications may conflict with your system’s display settings, causing screen flickering. To determine if this is the case:

1. Open Task Manager (Ctrl + Alt + Del)
2. Observe if the flickering continues while Task Manager is open
3. If everything except Task Manager flickers, an incompatible app is likely the culprit

2. Outdated display drivers

Outdated or corrupted display drivers are a common cause of screen flickering. Keeping your driver software up-to-date is crucial for optimal performance.

3. Loose or damaged internal connections

Physical damage or loose internal connections can cause screen flickering, especially if the issue occurs when you move your laptop screen. Examining the display cable can help determine if it needs to be replaced or serviced.

4. Refresh rate issues

An incorrect refresh rate setting, particularly when using an external monitor, can cause what appears to be screen flickering.

5. Hardware problems

In some cases, hardware issues such as a failing graphics card or damaged screen can cause flickering. Additionally, a failing graphics driver can also cause flickering and should be checked.

Click here for further assistance. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Bob_Jr]

I believe it's a loose or damaged connection. The issue only happens when the screen is moved. Is this something I can fix myself or do I need to have it serviced?

Thanks