• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ENVY Laptop 13-aq0xxx
Microsoft Windows 10 (64-bit)

There's a black ring around camera app throughout the system. During this time of pandemic a webcam is a must but the black ring makes the experience very bad. I have shown the problem in the image. Please someone help me solve this problem. 

sayoush_stark_0-1613567608191.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I solved the problem. It wasn't a software issue. It seems the screen got little lose form the chasis. I pressed it a little and now the camera is as good as new. The curvature must be from the display.

View solution in original post

1 REPLY 1
HP Recommended

I solved the problem. It wasn't a software issue. It seems the screen got little lose form the chasis. I pressed it a little and now the camera is as good as new. The curvature must be from the display.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.