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‎10-20-2019 02:18 PM

HP Recommended
Product: HP Probook
Operating System: Microsoft Windows 10 (64-bit)

I suddenly had a black screen on Google Chrome (solved with this tip: https://windowsreport.com/chrome-black-screen-problem-windows-10/) but the problems remain with Slack (their help center can't solve the problems). The window is completely black, but the functionalities of the app are working. 

 

Naamloos.jpg

 

Also; the pictures in Outlook or some other apps are looking like this:

 
 

Naamloos2.jpg

 

Anyone who had the same problems?

How to solve this?


Thanks in advance!

3 REPLIES 3

‎10-21-2019 01:26 AM - edited ‎10-21-2019 04:12 AM

HP Recommended

There's a solution in one of the linked threads of this post:

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Another-weird-shapes-and-crosses-on-d...

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‎10-21-2019 03:42 AM

HP Recommended

I have the same problem, chrome doesn't work, skype doesn't work, right now the laptop is unusable for productivityimmagine.pngimmagine.png

 
 
 

immagine.png

 

How to solve this?

Thanks

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‎10-26-2019 12:49 AM

HP Recommended

OUR  NEW HP LAPTOP , GOOGLE CHORME SHOWING BLACK SCREEN

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