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‎05-15-2022 04:52 AM

HP Recommended
Product: HP Notebook 15s-fq1055tu

My laptop screen is black, however my keyboard works. I’ve tried restarting BIOS but the issue remains. The screen has been black for 2 days, ever since i tried overclocking my laptop by CRU ( custom resolution utility )

Category:
2 REPLIES 2

‎05-15-2022 12:22 PM

HP Recommended

@yad_ 

 

Its specs

 

         https://support.hp.com/au-en/document/c06588019

 

When playing around with un-supported product (in your case  CRU).  Now, please use Cloud Recovery to reset your machine back to Factory settings. You can build Recovery media from other machine.

 

Regards.

BH
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‎05-15-2022 03:33 PM

HP Recommended

Any other ways to solve the problem? since i can’t do the one you kindly suggested

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