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HP Solution Center Adobe Flash player error

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Message 1 of 1

Black screen when connecting to eGPU

HP Recommended

Product: Zbook Studio G5

Operating System: Microsoft Windows 10 (64-bit)

Hi,

I just purchased Razer Core X eGPU enclosure with GeForce RTX3090 installed. After connecting the eGPU to my Zbook Studio G5 laptop using Thunderbolt cable but nothing happend. I opend the Device Manager and it showed that the RTX3090 needed update. I clicked on update and Windows downloaded and installed the update automatically. After that the screen on my laptop went black. I restarted the laptop but as soon as it gets into the login screen the screen becomes black again.

I connected external monitor to the RTX3090 and I can see and login screen however the laptop screen remains black!

How to fix this?

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