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‎07-20-2020 12:46 AM

HP Recommended
Product: Hp pro tablet
Operating System: Microsoft Windows 7 (64-bit)

Hello i have a hp pro tablet, after updating the bios i got a black screen, i feel the tablet is on and vibrates but nothing on the screen. I tried to drain the battery and click on power and two volume buttons but nothing happened. Any suggestions ?? 

3 REPLIES 3

‎07-22-2020 01:19 PM

HP Recommended

@Ludvig2, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted.

TEJ1602
I am an HP Employee

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‎07-23-2020 05:15 AM

HP Recommended

Hello,

My tablet is HP Pro tablet 610 G1

https://support.hp.com/lv-en/document/c04327906

 

Best Regards

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‎07-23-2020 11:24 AM

HP Recommended

@Ludvig2

 

Thanks for replying!

 

Please reach out to the HP Support in your region for further course of action.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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