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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎08-08-2020 12:43 PM

HP Recommended
Product: Hp notebook

I was working on my hp laptop when it threw a. Black screen, I thaught my computer shut down itself but when I checked the LEDs were still on I waited pressed a few button tried to move my cursor so I shut it down by pressing the power key for 10 sec after that now when ever I try to start it the hp logo comes and then again black screen , i even tried to open bios the bios open then after 2-3 second again black screen..

Any solution for this?

 

1 REPLY 1

‎08-11-2020 09:40 AM

HP Recommended

@Mansher123

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the exact model of your computer?

What is the operating system you are using?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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