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‎10-23-2021 11:12 AM

HP Recommended
Product: Hp notebook 11
Operating System: Other

Hi bought my son a hp notebook 11 worked fine at first he only used it a few times then after that got a black screen background light is on screen but screen is black tried to reset a couple of times to no prevail if anyone could help would be much appreciated 

Category:
1 REPLY 1

‎10-26-2021 01:10 PM

HP Recommended

HI@PearsonDan,

 

Please contact Microsoft for help,

 

As we have limited support boundaries in the support community as of now,

 

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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