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HP Laptop 14-df0xxx
Microsoft Windows 10 in S Mode

A few days ago, my cousin stepped on my laptop and now there's a big black spot near the bottom left corner of my screen. I've tried rubbing on it with an eraser and it's been shrinking it, but it's still big and distracting and I'm not sure it'll shrink it down very small. It recently stopped growing today. I'm wondering if there's a way to fix it or if it has the get repaired and if it needs repairing, how much would that cost? Also, I'm under warranty and I have 7 months left. Please anything helps whether it's fixing it or shrinking it down to a smaller size or something. Just anything that'll help.

1 REPLY 1
HP Recommended

Hi @chikenstrimps

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

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Asmita
I am an HP Employee

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