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Radiktya
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Blackscreen after update display driver

HP Recommended
pavilion dv6
Microsoft Windows 7 (64-bit)

Hi

i have pavilion dv6-3105tx win7 64bit after updating display driver from basic display driver to amd mobility radeon hd 5000 series using AMD Radeon Software Crimson Edition 16.2.1 Beta Driver for non GCN Products Version 15.301.1901(https://www.amd.com/en/support/kb/release-notes/rn-rad-win-non-gcn-16-2-1-beta) and everytime i start my laptop it only show blackscreen. then i try update it from listed driver in device hunt (https://devicehunt.com/view/type/pci/vendor/1002/device/68C1) and the result is same.

can anyone help me with this problem?

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Paul_Tikkanen
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HP Recommended

Hi:

 

You can only use the HP W7 driver for the AMD/Intel switchable graphics that originally came with your notebook.

 

Never try to update the driver.

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this packageincludes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode.

 

https://ftp.hp.com/pub/softpaq/sp50501-51000/sp50640.exe

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Radiktya
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Roll back the driver or uninstall the driver. Which one i have to do?

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Paul_Tikkanen
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You can try rolling back the driver first.

 

If that doesn't work, you will have to uninstall it.

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Radiktya
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I try both of it and it still showing blackscreen after i restart

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Paul_Tikkanen
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The only other suggestion I can offer, would be to reinstall W7 if you can, and start fresh.

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