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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Blackscreen after update display driver

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04-30-2021 10:35 AM
Hi
i have pavilion dv6-3105tx win7 64bit after updating display driver from basic display driver to amd mobility radeon hd 5000 series using AMD Radeon Software Crimson Edition 16.2.1 Beta Driver for non GCN Products Version 15.301.1901(https://www.amd.com/en/support/kb/release-notes/rn-rad-win-non-gcn-16-2-1-beta) and everytime i start my laptop it only show blackscreen. then i try update it from listed driver in device hunt (https://devicehunt.com/view/type/pci/vendor/1002/device/68C1) and the result is same.
can anyone help me with this problem?
04-30-2021 10:40 AM
Hi:
You can only use the HP W7 driver for the AMD/Intel switchable graphics that originally came with your notebook.
Never try to update the driver.
This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this packageincludes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode.