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- Blank Screen - I've tried everything... Can I have

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02-12-2017 08:11 PM
Recently, I discovered an old, HP Pavilion ze2000 laptop (Windows XP) in the laundry room of the house. It was my parents, and they said that whenever they tried to boot up the old thing, the screen was just black. I told them that I wanted to attempt to fix it. It turned out to be harder than I thought. When I turned it on, the screen was black, but I could hear the fan going, so it seemed to be working. I did some research and followed the official HP Website's advice. (Yes, I understand that it is for Windows 8 and up, but I couldn't find much for Windows XP
) I followed all of their steps, however, the laptop screen remained blank. One step, (step 3) actually got me a responce from the laptop, one long beep, followed by two shorter beeps. (I don't have any monitors that I can hook up to the PC at the moment, so I can't see Step 2's result.) I don't understand what that means though, and the lights did nothing. I really want to turn that thing on, and see a screen. I don't wanna go spend a bunch of money on some random new PC when I can boot this one up.
So, any suggestions?
I've tried everything from the site, and that did me nothing.
I'm determined to turn this thing on. PLEASE HELP!
(Lets help others with the same problem.)
Thank you all! 😄
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02-12-2017 09:38 PM
I would probably try reseating the memory moduls as directed on the HP page. However, from older documents that I can't locate right now "one long beep, followed by two shorter beeps" indicates video failure- which in a laptop with video chip soldered onto motherboard is fatal.
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02-12-2017 09:38 PM
I would probably try reseating the memory moduls as directed on the HP page. However, from older documents that I can't locate right now "one long beep, followed by two shorter beeps" indicates video failure- which in a laptop with video chip soldered onto motherboard is fatal.
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***