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‎02-23-2020 10:35 PM

HP Recommended
Product: Pavilion g6 1200
Operating System: Microsoft Windows 10 (64-bit)

My laptop is automatically updated and then screen shows blank and nothing is showing in that screen and i restarted it so many times...and already done window + B but nothing happen and dark screen is showing.. also i have tryied to reset it but nothing happen . please tell me how to solve it.

1 REPLY 1

‎02-26-2020 10:50 AM

HP Recommended

@Blankscreen1,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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