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Featured blog article:

‎10-31-2026 06:42 AM

HP Recommended
Product: HP EliteBook 830 G8 Notebook PC (26D48AV)
Operating System: Microsoft Windows 11

My webcam is very blurry and full of noice. I know HP's standard is not like this, and this is too bad.

I've tried reinstalling windows, up&downgrading driver, try with some apps, etc. Now I need the real solution.

 

My notebook is HP Elitebook 830 G8, Win 11 24H2, the webcam is Sunplus IT HD Camera.

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2 REPLIES 2

‎11-02-2026 09:59 AM

HP Recommended

Hi @raihansujaya,

Since reinstalling Windows didn't help, let's check the basics:

  1. Make sure the privacy shutter is fully open, and clean the lens with a microfiber cloth (fingerprints are a very common cause).
  2. Improve the light in front of you; laptop cameras get noisy in low light.
  3. In Settings > Bluetooth & devices > Cameras > your camera, reset brightness and contrast to default.
  4. Install the latest camera driver and BIOS for your model from https://support.hp.com/drivers

If the image is still blurry in good light, the camera may be defective. Check the warranty: https://support.hp.com/check-warranty

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‎11-02-2026 07:40 PM

HP Recommended

I've tried all those steps before, but it didn't help.

 

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