Blurry display on brand new HP stream 11

[Mac1990]

I recently bought this laptop and since i turned it on i have felt the display is almost blurry.  It seems to be only on white backgrounds, i changed the desktop to dark menus and they don't look too bad now, but any white or light colour looks blurry and unclear.  This is a huge issue as i bought this for writing on the go and trying to use word on this actually hurts my eyes.  Is there something wrong with this laptop, or is it just terrible quality?

[praveen196]

@Mac1990 Welcome to HP Community!

I understand you have display issues with your PC.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Does the issue persist in BIOS?

Have you tried checking with an external monitor? Does the issue persist?

I appreciate your efforts in trying out the steps before reaching out to us.

As you mentioned when you turn on your PC you see screen blurred all the time.

Try updating the BIOS and graphics drivers on your PC and check if it helps.

Update the BIOS and graphics driver using this link.

Try calibrating the screen and check if it helps.

Use the Windows key + I keyboard shortcut to open the Settings app.
Click Display.
Click the Advanced display settings link.
Make sure you're using the recommended screen resolution for your display, and click the Color calibration link to launch the utility.
Click Next to start the process.
The wizard will now walk you through the steps to access the on-screen display menu on your monitor to set specific color settings. Click Next to continue.
Quick Tip: Before moving to the next step, the utility recommends restoring the default display color settings whenever possible. If you're using a custom configuration, it's a good idea to note those settings in case you want to revert the changes.

Click Next again.
Adjust the gamma settings by moving the slider up or down until the small dots are barely visible, and click Next.
Click Next again.
Find the brightness controls on your monitor and adjust the brightness higher or lower as described in the image below, and click Next to continue.
Click Next again.
Find the contrast controls on your monitor and set it high enough as described in the image below, and click Next to continue.
Click Next again.
Adjust the color balance by moving the slider for the red, green, and blue colors until removing any color cast from the gray bars, and click Next.
Click the Previous calibration or Current calibration button to compare the new changes. If the new color configuration is reasonable, click Finish to apply the settings or Cancel to discard the new configuration.
Note: You'll also notice that in this last step, you can start the ClearType Tuner to make sure text is displayed correctly.
 

Also, if you are able to access BIOS try restoring the BIOS to default and check if it helps.

Turn on your PC keep tapping the F10 key, you will boot into BIOS.

From the main or file menu select restore defaults.

Select F10 to save changes and exit.

If the issue still persists after trying out the steps try updating other drivers on your PC using HP support assistant.

Refer to this article to know more information about using the HP support assistant.

If you are able to access system diagnostics (F2) try running a system diagnostics test on your PC and check if the hardware components are working fine.

Refer to this article to know more information about running system diagnostics on your PC.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!