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HP Recommended
HP Elitedesk 800 G2 TWR with HP Envy 32
Microsoft Windows 10 (64-bit)

HP Elite Desk 800 G2 TWR

Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41 GHz

8.00GB RAM

 

Using 2 monitors connected directly to the PC

HP Envy 32

HP 24 fw

 

Both monitors randomly go black, not at same time

1 REPLY 1
HP Recommended

Did you ever solve this?  I've searched for weeks and updated bios, drivers, display settings, etc.  I even bought a new monitor and have installed all windows updates.  Still random blackouts.

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