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HP Recommended
Envy x360 15.6"
Microsoft Windows 10 (64-bit)

Hi there,

 

I just received a brand new HP Envy x360, and it's having a strange color issue. For some reason, the display is incapable of properly showing the color red -- it is way too light and appears as orange. The computer seems to have no other issues, with other colors or anywhere else, just with showing red.

 

I tried resetting display adapters and reinstalling display drivers, and that did nothing. Any other help would be appreciated!

 

Thanks in advance!

1 REPLY 1
HP Recommended

Hi @CrypticFlair

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.