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‎01-12-2024 11:00 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (7Q7M4AV)
Operating System: Microsoft Windows 11

I've recently purchased an HP Omen 16 laptop and after a few weeks of use i've noticed a purple/red stripe on my screen. It seems like a column one pixel in width just doesn't work. How and where could I request a repair or a replacement, because I believe it is a warranty case. I live in Norway and the map doesn't show any authorized service senters

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1 REPLY 1

‎01-15-2024 09:34 AM

HP Recommended

Hi @Xyznduck,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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