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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Bright purple/red vertical stripe on the display

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01-12-2024 11:00 AM
I've recently purchased an HP Omen 16 laptop and after a few weeks of use i've noticed a purple/red stripe on my screen. It seems like a column one pixel in width just doesn't work. How and where could I request a repair or a replacement, because I believe it is a warranty case. I live in Norway and the map doesn't show any authorized service senters
01-15-2024 09:34 AM
Hi @Xyznduck,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
Alden4
HP Support
HP Support Community Moderator