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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Microsoft Windows 10 (64-bit)

Hello everyone, I bent my laptop screen and am struggling to get it closed with the battery in. It works fine and no hardware issues. I think I bent the screen by stretching it the wrong way. The Merle frame seems loose and it seems like a screw came out. Please help, this computer is what I use for school and can’t walk around with it open all the time.Metal frame bentMetal frame bent

 

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1 REPLY 1
HP Recommended

@Jker
Thank you for posting on the HP Support Community.


I understand you are in need of support, As its a hardware failure, I would request you to contact our Support and our Support Engineers should be able to check the available service options for your laptop.

 

HP Support can be reached by clicking on the following link:

  • Click on this link – www.hp.com/contacthp/
  • Select the product type.
  • Enter the serial number of your device or select let HP detect your product option.
  • Select the country from the drop-down.
  • You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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