Broken Hinge

[Dani-Kay]

When opening my HP Envy x360 laptop last week I heard an audible crack which was odd.  Turns out the laptop hinge was breaking.  Now it cannot be properly closed and the screen is barely connected.  I need to know how to go about having this repaired.  

[A_Gayathri]

Hi @Dani-Kay,

Welcome to the HP Support Community

I understand you are facing an issue with your HP laptop's Hinge broken. Not to worry I will help you to get a resolution to resolve the issue. 

I am sorry to hear that Repair needs to be set up  This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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