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‎03-24-2026 12:03 PM

HP Recommended

I would like some suggestions or recommendations to get the parts needed to fix my laptop.

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1 REPLY 1

‎03-26-2026 08:43 AM

HP Recommended

Hi @Chelwee,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I completely understand how  it must be to deal with a broken hinge and screen on your laptop. In this case, the issue isn’t something that can be resolved with simple adjustments it requires a hardware replacement to ensure your device works safely and reliably again.

The best next step would be to reach out to an HP authorized service center. They’ll be able to provide the correct replacement parts and carry out the repair with genuine HP components, which helps maintain the durability and warranty of your device.

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Deep_World

I'm an HP Employee.


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