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Envy x360, 15m-bp111dx

Hinge failed causing the screen to crack.

Was happy with laptop until this.

Looks like a common problem.

Anyone had to fix the screen and hinge?

Has HP fixed beyond warranty?

Options to source parts?

Thanks!

16076538864114344797028587589306.jpg

1 REPLY 1
HP Recommended

Hi @Twodirks

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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