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‎08-09-2023 02:47 AM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 13-bd0000 (172M6AV)

The laptop hinge broke after about 6/7 months of very light use when simply being opened. I would really like some support with what to do at this point i have been away for summer and have let the laptop sit but now I am aware my warranty is running out and something needs to be done quickly.

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1 person had the same question
1 REPLY 1

‎08-09-2023 11:32 PM

HP Recommended

Hi @innes96,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To get this fixed, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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