Burn-in Problem in my HP SPECTRE screen

[Cotoc]

I'm just quoting Rolltide86, who had exactly the same problem that I'm having right now, I also bought the laptop on the same date:

"Spectre x360 now has burned-in images on the monitor. Looks like the monitor has a copy of an instance of Chrome that was running behind whatever I'm running up front. Right side of screen has a nice blue burn in of the Chrome instance while the rest is washed out (bright white). If I run something like Excel, not in full screen, the grids from Excel pull through the entire monitor. This is just totally messed up.

These do not appear in 2nd monitors when attaching through hdmi. I've read other people running into this same issue and want to know how HP is going to resolve this with a computer that was just purchased in Nov 2017 (and now out of warranty technically).  100% issue with the computer. Latest drivers are installed." 

Support on the chat told him to take the computer to HP, I'm also quoting his response to that:

"HP wants to charge up $600+ to get this hardware issue looked at.

It is absolutely a shame that HP's premium model fails after 18 months and then wants to charge me what it costs to purchase a laptop. HP support stated that since Spectre hasn't seen mass monitor hardware failures, this wouldn't be covered. So I have to hope that more people report this issue, since I am not going to be extorted for money.

I implore HP to stand behind their product, especially a top-of-the-line, premium product and cover the issue that is 100% related to HP's hardware. This laptop sits on a desk and the monitor failed. It's not handling, it's 100% on HP.  This is the way to ruin the HP brand that I thought was turning around. Do the right thing. Thank you"

I work as a graphic designer and it is impossible to work with a computer in this conditions.  Thanks for a Real solution,

[The_Fossette]

@Cotoc,

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any. 

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

Response times may vary by region.