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‎01-16-2021 01:14 PM

HP Recommended
Product: HP Carbon Slate
Operating System: Microsoft Windows 10 (64-bit)

I have a C Dock Gen 5 is it compatible with my laptop. Currently I'm getting no display reading from the HDMI ports and display ports. Laptop model is HP16OPTANE CARBONE SLATE

1 REPLY 1

‎01-19-2021 12:11 PM

HP Recommended

@STEVON82

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

 

The_Fossette
I am an HP Employee

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