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- CANT USE MY ATI RADEON MOBILITY HD 5650

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04-24-2019 06:33 AM
I USE HP dv7 4050ei. product number is WY022EA#ACQ, RUNNING WINDOWS 10 64BIT, IN DEVICE MANAGER IT SHOWS ME AMD MOBILITY RADEON HD5000 SERIES AND INTEL HD GRAPHICS, INTEL IS ENABLED BY DEFAULT AFTER UPGRADE TO WINDOWS 10 FROM WIN 7, HOW TO MAKE OS TO DETECT AMD AND ENABLE IT OVER INTEL HD AND THE RIGHT DRIVERS FOR IT
04-25-2019 05:02 AM
Hey there! @Ashoktut,
I checked the records and found the product you are using is not tested by HP to run windows 10.
HP has not tested the product for the Windows 10 October 2018 Update and it might not be supported by HP for Windows 10. Additionally, some features, applications, and connected devices might not work as expected after installation on an untested machine.
Refer this article to know more information about Windows 10 compatible products. Click Here
Also, Depending on the model, HP computers with Intel and ATI switchable graphics will operate in one of two modes: Dynamic Mode or Fixed Mode. Earlier models supported Fixed Mode while later models support Dynamic Mode. Using the Fixed Mode drivers on a computer that supports Dynamic Mode will not work. Using Dynamic Mode drivers on a computer that supports Fixed Mode switchable graphics will not work. For the best performance in all configurations, keep your graphics drivers and software updated. See Obtaining Software and Drivers for more information.
You can determine whether your computer has Dynamic Mode or Fixed Mode switchable graphics by reviewing the available options on the Catalyst Control Center software switchable graphics screen. Read a section below for more information.
NOTE:
Information and graphics contained in this document are current at publication. Your Catalyst Control Center Software graphics may be different due to differing versions of the software.
Computers with Dynamic Mode switchable graphics switch between the integrated, or power-saving, GPU and the discrete, or high-performance, GPU based on application needs. Specific applications are configured using the Catalyst Control Center software. If the Switchable Graphics screen allows application level settings, your computer has Dynamic Mode switchable graphics.
Refer this article to know more information about switchable graphics. Click Here
Also, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.
Refer this article to know more information about running system diagnostics on your PC.
I'll keep an eye out for your response.
I hope you have a great day! 🙂
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A4Apollo
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