CPU is too hot (+95C)

[UruxUs]

I bought this laptop 1 month ago. In every AAA game my cpu is going to +95C degrees. So cpu decrease the frequency, then i had drops. I saw 100C degree. When i did CineBenchR23 test, single core score is okey (1824) but multi core score (16000) is too bad. My BIOS version is F13. My intel driver is: 32.0.101.5972. My Nvidia driver is: 566.03 game ready.

My specs:
RTX 4060 Laptop
i5-14500HX

16GB RAM

[Nal_NR · Accepted solution]

Hi @UruxUs ,

Welcome to the HP Support Community. 

I'd be glad to help you! 

It must be really frustrating to see high temperatures and performance drops on a powerful, brand-new laptop like yours, especially while gaming. Let’s try to pinpoint the cause and work on some steps to improve cooling and performance.

• Have you noticed if the laptop is getting enough ventilation, like being placed on a flat surface with no obstructions around the vents?
• Do you experience similar temperature spikes in other applications or only with AAA games?
• Have you tried any fan control settings or performance modes, such as those in the HP Omen Gaming Hub?

Meantime let's try these steps. 

Enable Maximum Fan Speed in Omen Gaming Hub:

• Open the HP Omen Gaming Hub and go to Performance Control.
• Set the Fan Speed to Max or Turbo mode to increase airflow while gaming. This can help cool down the CPU, especially during demanding games.

Adjust Power Settings:

• Go to Control Panel > Power Options, and set the Power Plan to High Performance.
• Next, in Advanced Power Settings, limit the Maximum Processor State to around 95% (both for On Battery and Plugged In). This can reduce the CPU’s peak temperatures without significantly affecting gaming performance.

Undervolt the CPU:

• Consider undervolting the CPU slightly, which can reduce temperatures without impacting performance. Software like Throttlestop can help you adjust the voltage, though use caution and start with small adjustments to avoid instability.
• Note: Some BIOS settings may lock undervolting. Check if this option is enabled in your BIOS.

Elevate the Laptop for Better Airflow:

• Use a laptop cooling pad or simply prop up the back of the laptop slightly. This can improve airflow, keeping temperatures down during intense gaming sessions.

Update the BIOS and Drivers:

• Go to the HP Support site and check if a newer BIOS update is available that could enhance thermal management (since newer BIOS versions often improve this).
• Ensure that both the Intel and NVIDIA drivers are fully updated using Intel Driver & Support Assistant and NVIDIA GeForce Experience.

Hope this helps! Keep me posted for further assistance

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