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HP Recommended
Microsoft Windows 11

HI, the issue is my camera is showing the message [ Troubleshoot Camera App error code 0xA00F4244]. so, I open the device manager and there i saw that my camera driver is not working and by mistake i uninstall that. Now i want help to install the camera driver back.     I search on hp driver also with my serial number for driver installation but there it's not showing about camera driver installation.

1 REPLY 1
HP Recommended

Hi @Abhay_18 

 

only some HP models have drivers, the rest are Windows drivers and that is your case if you can't find a driver, In 70% of the cases I have seen, this happens when windows identifies the WebCam as a USB device.

 

 Then in the Universal Bus driver, click and delete all USB drivers and restart the device, and see if the Webcam is reinstalled.

 

If this does not work in Device Manager click on the menu "View" and then show hidden devices, if it shows you the webcam, click on the driver and indicate to update, in the next window select "Browse my computer..." and then "Choose from the list..." you should see "USB Video Device" select that one and restart the computer at the end of the installation. .

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