Camera Not Detected and Drivers Missing

[KatieRoks]

My laptop can no longer detect the camera. I'm getting an error code that says 0xA000F4244 No Cameras Are Attached. I cannot reinstall the camera drivers as they seem to have disappeared from my machine. Windows updated from version 10 to version 11 in January of this year and I was still able to use the camera. I cannot find the drivers anywhere online to reinstall them. Does anyone know where I can download the drivers? . 

[zoey7886]

@KatieRoks, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Camera Detection Issue on HP Pavilion x360 - 14m-dh1001dx! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Pavilion x360 - 14m-dh1001dx laptop cannot detect the camera and you've encountered error code 0xA000F4244 (No Cameras Are Attached), you can follow these steps to reinstall and troubleshoot the camera drivers.

Step-by-Step Guide to Resolve the Issue

1. Update Drivers via Device Manager:
   • Open Device Manager by searching for it in the Windows search bar.
   • Expand the "Imaging devices" section. If your camera is not listed, it might be under "Other devices" or not listed at all.
   • If listed, right-click on the camera device and select "Update driver".
   • Choose "Search automatically for drivers" and follow the on-screen instructions.

1. Download Drivers from HP Support:
   • Visit the HP Customer Support - Software and Driver Downloads page.
   • Type your laptop's model "HP Pavilion x360 - 14m-dh1001dx" and click Submit.
   • Select your operating system (Windows 11) if not auto-detected.
   • From the list of available categories, locate and download the driver for "Camera" or "Imaging devices".

1. HP Support Assistant:
   • Install and utilize the HP Support Assistant, which is readily available on most HP laptops or can be downloaded here.
   • Open HP Support Assistant and check for any available updates for your laptop, including camera drivers.
   • Follow the prompts to download and install any available updates.

  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[KatieRoks]

Unfortunately, this did not help. There is no "Imaging Devices" option in the Device Manager and when I try to find the drivers on HP Support, my operating system, Windows 11, is not available. The only option in the pulldown menu is Windows 10. There are no updates in HP Support for my computer. I'm at a loss right now.