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KitKatBar
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Message 1 of 2
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Camera Stopped working Spectra 360

HP Recommended
HP Spectre x360

Hello,

My camera was working great until a few months ago. I get the error code: 0xa00f4244 no cameras are attached 
 
My camera doesn't even show up in drivers so the driver cannot be out of date. I've checked everything is updated and no antivirus software is installed. The kill switch is not on and I've tried resetting the camera. No settings/apps are disabling the camera permissions. Nothing works. Ideas?
 
Thanks
1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi@KitKatBar, Welcome to the HP Support Community!

 

We reviewed your post and I understand that the webcam is not working 

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Request you to follow the below troubleshooting steps from the document fix :-

 

https://support.hp.com/in-en/document/c03430151

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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