-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
1
HP Recommended
The built-in camera on my laptop (HP Spectre x360) has ceased to work. It now shows blackness in all photo/video apps. No error message is displayed. I have updated the drivers, and re-installed the camera.
Some HP laptops seem to have a lens cover, which has to be slid to one side? Mine doesn't have that, as far as I can tell.
The lens may have broken in some way, but I've never noticed what it normally looks like, and now I'm unsure which bit is the lens and whether it's changed in appearance, indicating damage? See picture below. This is the centre of the top edge of the laptop screen. Is that the lens, and is it meant to look like that?
1 ACCEPTED SOLUTION
Accepted Solutions
2
0
1
HP Recommended
2
0
1
HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community