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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Camera has a weird purple filter and I can't change it back

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03-19-2020 01:41 PM
A few months back I changed the filter settings on my Microsoft's Camera app and I now I cannot revert it to the normal display. Currently, it has this purple filter so drastic that it changes my black shirts to purple and makes my hair look as if I dyed it red. Is there a way to reset the app or change the filters/colors?
This stuff is messing up my coronavirus Zoom classes webcam vibes 😞
(I have windows ten and a notebook Pavilion 15 laptop)
03-22-2020 01:38 PM - edited 03-22-2020 01:39 PM
@LolaCherryBloss If it had been green, you could have mentioned you're turning into Hulk, but purple! There's no purple superhero, is there? which is why we need to fix this, ASAP! 😉
Here's a few things that's helped others and I think you should know about it, but first, help me, help you!
- Does this happen all the time or only in certain applications?
- You may need to change settings if it only occurs in certain applications: Make sure the webcam is clean.
The webcam could be influenced by the lighting situations and this issue occurs under Incandescent lighting, just check to be sure.
And, Try a system restore if the issue persists. It may be a driver issue, if the issue persists, try the below steps too:
you might need to uninstall the webcam driver. To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Uninstall Device button.
Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)
Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.
- Go to “settings” and click on “update and security”.
- Under tab “Windows update”, click on the icon “check for updates”.
- Then once you find the pending updates install it and check.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
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Riddle_Decipher
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