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‎03-11-2024 05:01 PM

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC
Operating System: Microsoft Windows 11

So my webcam has stopped working all of a sudden and my camera app and all other apps are saying that my webcam can't be found even though its built into my laptop. I've updated all camera drivers, done all system updates, restarted my computer, removed antivirus software that might stop it, fiddled with camera settings and redownloaded camera software.

nothing is working.....

it says my camera is disconnected when i updated my drivers?? i havent broken my laptop or dropped it so im unsure if its a hardware issue?? any advice...

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1 REPLY 1

‎03-14-2024 11:55 AM

HP Recommended

Here's a video from HP Support about restoring the webcam using Device Manager in Win11:


https://www.youtube.com/watch?v=EF2zSVe7zG0



I am a volunteer and I do not work for, nor represent, HP
Restore an HP Webcam in Windows Device Manager | HP Computers | HP Support
Restore an HP Webcam in Windows Device Manager | HP Computers | HP Support
youtube.com/watch?v=EF2zSVe7zG0
In this video, we will see how to restore an HP webcam in Windows. If you face problems with your HP webcam, follow the steps in this video to get it up and running. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at ...
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