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Hells-Bells
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Camera no longer working

‎03-08-2021 01:27 PM - edited ‎03-08-2021 01:55 PM

HP Recommended
Product: HP ENVY Notebook - 13-d053sa (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

My computer no longer recognizes that I have a built-in webcam.  When I try to run any sort of webcam software (including Youcam), I get an error message that says no camera is detected.  The device manager does not show any imaging devices.  When I select "show hidden devices" it only shows printers. 

Note: This Notebook does not have a manual switch to turn the camera on and off.

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