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HP Recommended
HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2H5A6AV)
Microsoft Windows 11

we cant find your camera  0xA00F4244<<no camera are attached

1 REPLY 1
HP Recommended

Hi @omkar_kalghatgi,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP Pavilion laptop is displaying the error "We can't find your camera" with the code 0xA00F4244 on Windows 11, there are several steps you can take to troubleshoot the issue.

 

  • Check Hardware: Make sure your laptop actually has a built-in camera. Some models of HP Pavilion laptops come without a built-in camera. If your laptop does have a camera, ensure that it's not physically blocked or covered.
  • Update Drivers: Sometimes, outdated or corrupted camera drivers can cause issues. Try updating your camera drivers. You can do this by going to Device Manager, finding the camera device, right-clicking it, and selecting "Update driver."
  • Check Device Manager: Open Device Manager (you can search for it in the Windows search bar), and look for any devices with a yellow exclamation mark. This could indicate a problem with the camera or its drivers.
  • Restart Your Computer: Sometimes, a simple restart can resolve temporary software glitches.
  • Check Privacy Settings: Windows 11 has privacy settings that control access to your camera. Go to Settings > Privacy > Camera, and make sure that "Allow apps to access your camera" is turned on.
  • Run Hardware Troubleshooter: Windows has built-in troubleshooters that can automatically find and fix many common problems. Go to Settings > Update & Security > Troubleshoot, and run the "Hardware and Devices" troubleshooter.
  • Check for Windows Updates: Make sure your system is up to date by going to Settings > Update & Security > Windows Update.
  • Reset Camera App: If you're using the Windows Camera app, try resetting it. You can do this by going to Settings > Apps > Apps & features, finding the Camera app, clicking on it, and selecting "Advanced options." Then click "Reset."
  • Check Antivirus Software: Sometimes, antivirus software can interfere with the camera. Try temporarily disabling your antivirus software to see if it resolves the issue.

 

By going through these steps, you should be able to diagnose and hopefully resolve the issue with your HP Pavilion laptop's camera on Windows 11.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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