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HP Spectre x360 Convertible
Microsoft Windows 10 (64-bit)

The camera on my device is not found.  I do not have a privacy switch or F13 button on my computer.  I have checked the privacy settings in the software and all cameras are enabled.  Nevertheless, my camera cannot be found.  Bizarrely, every once in awhile it comes on and starts working briefly.  Then disappears again.

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Hi@Wisp101, Welcome to the HP Support Community!

 

We reviewed your post and I understand that the webcam is not working 

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Request you to follow the below troubleshooting steps from the document fix :-

 

https://support.hp.com/us-en/document/ish_3960099-3335046-16

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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