Camera not working

[slendypigface]

When I open my camera in any app or situation, it only works for a few secodns before turning off and giving me the error code 0xa00f4292 photocapturestarttimeout, while the application still stays open, my camera ceases to function until opeining it again and repeating the process.

[asmita6658]

@slendypigface

Greetings!

Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the Webcam is not working.

Don’t worry, I’m here to help you resolve this issue. To better assist you - 

1) Were there any hardware or software changes made? 

2) Have you tried any troubleshooting steps on your own before posting here? 

While you respond to that, let's try these steps -

Step 1 Hard Reset -

1) Shutdown the computer.

2) Unplug all the Adapter and peripherals connected.

3) Remove the Battery.

Note - This step might not be applicable if you have a desktop or a computer that has a built-in battery.

4) Press and hold down the power button for 15 to 20 seconds.

5) Plug-in the Adapter and put the Battery back into the computer.

6) Try to turn on the computer.

Step 2 Re-install the Webcam driver -

1) In Windows, search for and open Device Manager.

2) Expand the Imaging Devices.

3) Right-click on the HP Webcam and select Uninstall.

4) Confirm the uninstallation.

5) Restart the computer to reinstall the Webcam driver.

Step 3 Run the Hardware & Devices Troubleshooter -

1) In the search box, type and open "Troubleshoot".

2) Click on "Hardware & Devices".

3) Click on "Run the Troubleshooter" and follow the on-screen instructions.

4) Restart the computer after troubleshooting is completed 

Step 4 End the program -

1) Press Ctrl + Shift + Esc to invoke the Task Manager.

2) Go to the “Processes” tab.

See which programs are currently running in the background of the system and If you found an app that uses Camera, end that program.

Step 5 Reset Camera app -

Right click on Windows Start > Apps & features > Scroll down and click Camera> Click Advanced options > Click Reset > Restart your computer. 

Go to Microsoft Store > Click 3 horizontal dots top right > Downloads and Updates > Check if there is any update for this app > If yes, update it. on

Hope this helps!

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂