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‎08-22-2026 11:32 AM

HP Recommended
Product: HP Envy x360 14 inch 2-in-1 Laptop PC 14-es1000 (8Y9G6AV)
Operating System: Microsoft Windows 11

The camera on my HP ENVY 360 doesn't work even though the camera app shows active. There is no camera cover, I've updated the drivers, restarted and tried to uninstall & reinstall. 

It has worked in other apps in the past. When I open the camera app, I get this image.

BonnieS1956_0-1787419862192.pngBonnieS1956_0-1787419862192.png

Any other suggestions?

 

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