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- Camera on my HP ENVY 34 Screen has stopped working.

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10-24-2022
02:10 AM
- last edited on
10-24-2022
10:20 AM
by
Ric_ob
All of a sudden my camera at the top of the screen does not work. Cannot use it with Skype of the built-in camera app.
What is there to do?
Fredrik
11-14-2022 08:23 AM
@Frohrn
Welcome to the HP support community.
I understand that you are getting camera issues while using skype, I am glad to assist you.
Follow these steps to fix the issue.
You can open webcam software, such as You-Cam, Skype, or Live Messenger, but the video does not display in the main viewing window. Use the following steps, in the order, they are presented, until the webcam video displays in your webcam software:
Step 1: Make sure the webcam is the selected video/capture device for your webcam software
Your webcam must be selected as the video capture device in your webcam software. If the computer has multiple video input sources, your webcam software might be connected to something other than your webcam.
To select the webcam as your video source, open your webcam software and look for the video camera, video source, or video caption in the software's properties or preferences. Here are some common examples of selecting the webcam as the video source:
NOTE:
The name of your webcam might display as USB Video Device, HP Webcam, USB 2.0 Camera, HP Pavilion Webcam, or similar. If you do not know the name, select a name to see if video displays. If not, try selecting other video device names until you see the video from your webcam display in the window.
More details: Click here (Win10).
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee