• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Locked

‎03-11-2023 04:31 PM

HP Recommended
Product: HP ProBook 445 G8 Notebook PC (46W07AV)
Operating System: Microsoft Windows 11

I have a brand-new HP ProBook 445 G8 Notebook PC (46W07AV)

The Camera is not working / the camera light comes on but no viedo shows up

I have uninstalled / reinstalled the camera drivers / & programs ie Zoom that uses the camera - still nothing

Running on Windows 11   How do i fix this issue ?  Thank you

 

 

 

 

 

Category:
1 REPLY 1

‎03-12-2023 05:47 PM

HP Recommended

hope this helps others. There is a small shutter by the camera light. Open the ProBook flat to find it. Move shutter to left & video will show.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.