Camera won't turn on.

[drakosis]

Camera light is blinking but won't turn on. Camera is undetected in the system settings. What do I do?

[Max3Aj]

@drakosis, Hello and welcome to the HP Support Community!
 

Thanks for posting your question. I'm here to help you get things back on track.

Here’s a step-by-step guide to help resolve the issue where the camera on your Victus by HP 15.6 inch Gaming Laptop (15-fa0000) is not turning on, even though the camera light is blinking and it's undetected in system settings:

Check Device Manager

Ensure the camera is not disabled or hidden:

1. Press Windows + X → Select Device Manager.
2. Expand Imaging Devices or Cameras.
3. If the camera is listed:
   • Right-click → Enable device (if disabled).
   • If not listed, click View > Show hidden devices.

Reinstall the Camera Driver

If the camera is missing or not working:

1. In Device Manager, right-click the camera (if visible) → Uninstall device.
2. Restart your laptop. Windows should reinstall the driver automatically.
3. If not, download the latest camera driver from HP: Official HP® Support

Run HP Hardware Diagnostics

Use HP’s built-in diagnostics to test the camera:

1. Turn off the laptop.
2. Turn it back on and immediately press Esc repeatedly → then press F2.
3. Select Component Tests > Camera and follow the prompts.

Check Windows Privacy Settings

Make sure apps are allowed to use the camera:

1. Go to Settings > Privacy & Security > Camera.
2. Ensure Camera access and Let apps access your camera are turned On.

Update BIOS and Chipset Drivers

Outdated firmware can cause hardware detection issues:

• Visit the HP Support Page.
• Download and install the latest BIOS and chipset drivers.

If the issue persists after these steps, it could be a hardware fault. In that case, I recommend please visit the nearest HP authorized service center, the service team will check and assist you. 

Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - United States | HP® Support

(Select the country from the dropdown menu and enter the city name or pincode) 

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,
Max3Aj
HP Support