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1 REPLY 1
07-27-2024 04:58 PM
If the LED on the camera turn on then it is powered up.
What message did you see?
1 - enter "camera" in the windows search box. An error message may appear. If so, click "Get Help". If there is no "Get Help" then read this article.
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2 - Look at the keyboard function keys for a camera icon such as
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if you see anything like that the press it and see if the camera starts working. It could also be a physical device such as a switch or a cover that closes over the lens. Some AIOs have an On Screen Display and that might have camera control for on/off. I do not have your particular system so am guessing.
HP detailed resources shows a button that is on older laptops
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