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HP Recommended

I have a HP Envy x360 and the camera is not working. when i access it the light turns on but says something is wrong with the camera is there a switch that im missing to turn it on?

 

1 REPLY 1
HP Recommended

If the LED on the camera turn on then it is powered up.


What message did you see?

 

1 - enter "camera" in the windows search box. An error message may appear. If so, click "Get Help". If there is no "Get Help" then read this article.

BeemerBiker_2-1722121084394.png

 




2 - Look at the keyboard function keys for a camera icon such as


BeemerBiker_3-1722121084395.png

 


if you see anything like that the press it and see if the camera starts working. It could also be a physical device such as a switch or a cover that closes over the lens. Some AIOs have an On Screen Display and that might have camera control for on/off. I do not have your particular system so am guessing.

HP detailed resources shows a button that is on older laptops
  


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