-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Can I connect my Elitebook 850 G6 to a UWQHD monitor 3440x14...

Create an account on the HP Community to personalize your profile and ask a question
11-16-2020 10:20 AM
According to the specs, my HP Elitebook has two video related ports:
* a HDMI port for HDMI 1.4b,
* and a USB-C 3.1 port (thunderbolt: "USB 3.1 Type-C port (with Thunderbolt support)"
I want to buy an external monitor, with 3440x1440 pixels, at 60 Hz
this is the monitor: IIyama 34 inch XUB3493WQSU-B1 : https://iiyama.com/gl_en/products/prolite-xub3493wqsu-b1/
I know that HDMI 1.4 does only 3440x1440 at 30Hz.
My question is: can I get the monitor working on 3440x1440 at 60 Hz when using a USB-C to Displayport cable?
The "thunderbolt support" from the specs of my notebook is not specified as thunderbolt 1, 2, or 3 or whatever.
11-16-2020 12:17 PM
Manual clearly says (page 5, item (8)) that port is USB Type-C power connector and Thunderbolt™ port with HP Sleep and Charge which allows to connects a display device that has a USB Type-C connector, providing DisplayPort output
I don't think USB-C to DisplayPort cable would give 3440x1440 as designed.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-17-2020 01:06 AM
Thanks @Banhien for the fast answer, and the link to the manual!
I have one question left, regarding your doubt about the 3440x1440 @60Hz:
I read in the same manual, just in Chapter 1 "Product Description", under "Graphics" for the external graphics:
Supports HD decode, DX12, HDMI 1.4b, HDCP 2.2 via DisplayPort™up to 4K @ 60 Hz and via HDMI up to 4K @ 30 Hz.
I learned that 4K has more pixels than 3440x1440.
Can I conclude that that can be achieved by using an USB-C to Displayport adapter cable connected between the USB-C port of the notebook and the Displayport of the monitor?
11-23-2020 11:50 PM
I tried it and bought a USB-c to Displayport cable (for Displayport version 1.2).
When I connect it to the USB-c port next to the power inlet, I am able to drive an external monitor in 3440x1440 @75 Hz mode (!).
Using Windows 10 professional, and having the desktop in 'extended mode'.
A big area of screens, and it works.