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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Hp Pavilion X360 Convertible 14-cd0xxx
Microsoft Windows 10 (64-bit)

Dear Community,

I bought a HP pavilion X360 convertible 14 cd0xxx two years back but unfortunately recently I had two Inside screen cracks. I just want to know that if this is fixable or not and also if you could give me an estimate of how much it would cost? 

Please Help, Waiting eagerly for your response. THANKYOU!

Note: Touch-screen and pen is working fine and also the screen is visible. 

 

1 REPLY 1
HP Recommended

@Udaysom2120 

Sorry, but this is just a self-help community forum staffed by volunteers -- and we are not hardware technicians, nor do we have any instructions or tutorials you can use the perform hardware repairs.

 

We are not able, or permitted, to provide any repair estimates or equipment prices.

For this information, you would need to contact an HP Repair or Service Center.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/us-en/service-center

If that link does not provide you sufficient information, then use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true

I've found those links to be unreliable if you're using Win10 and the new Edge Browser; so if you are, you need to use something else, like FireFox.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.