cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
0 0 0 0
Message 1 of 1
101
Flag Post
HP Recommended

Can't Update Display Drivers

I was using an 8560p and my integrated graphics fried in some way.  Clearly a hardware failure.  So I had an unused 8570p at work, from a previous employee.  No big deal, I'll just bounce my HDD over and update the drivers and carry on.  No, not happening.  The system will boot, but it has no native display drivers.  I'm only able to see the screen because it's utilizing an old Air Display install, which has an atrocious resolution, and cuts the bottom of the display off.   Most of the devices are unidentified. The install disc that came with it is here, but it doesn't have graphics drivers included in the hardware drivers section.  The display works if I do a clean install of windows, so I know the hardware is good, and the drivers can be installed, but I want to be able to recover my work environment as it was I, instead of starting from scratch.  I also can't update the BIOS because I'm locked out by the administrator BIOS password.  Please assist.  

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation