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‎09-27-2023 04:54 AM

HP Recommended
Product: HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D6AV)
Operating System: Microsoft Windows 11

Hi,

 

Why when I plugged PC charger into stylus pen but the orange ligh continuously on. After few hours I remove the charger but there is no charge in the pen. please advise 

Category:
1 REPLY 1

‎10-05-2023 04:31 PM

HP Recommended

Hi @FAIZ69,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with yourHP ENVY X360 13.3 Inch 2-In-1 Laptop PC 13-Bf0000 active pen is not working. Not to worry I will help you to get a resolution to resolve the issue.

 

HP PCs - Touch screen stylus pen is inaccurate or stops working

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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