Can't contact customer support for warranty claim

[ImranAli823]

I received my HP Dragonfly Pro One a few months ago and recently I've noticed 2 pixels in the bottom left corner, about 20 mm from each other, which seem to be stuck. One is blue and another green that varies in brightness depending on the surrounding pixels. I have tried installing the latest drivers but that hasn't fixed the issue, so it seems to be an issue with the display. According to my understanding, the display should be eligible for warranty coverage under HP terms, but when I try to reach out to customer support, I get the following message, "Sorry, we are unable to determine if there are any support agent options for your location at this time. You can use other resources below or please try again later."

[ImranAli823]

I also can't seem to post unless I choose a very specific combination of options when doing so. Selecting my OS or my product gives me a message saying I don't have sufficient permissions to post

[Raj_05]

Hi @ImranAli823,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support