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- Can't display my monitor image through USB-C port to HDMI to...

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05-13-2018 09:22 PM
My PC is a HP ProBook 640 G2
The problem is that I'm trying to display Images in a TV or monitor trough my USB-C Port adapted to an HDMI cable and is not working. Is not giving me any error message or anything, it just doesn't show anything, like if is not reading o detecting any connection at all. I've tried the same cable an adapter in another computer (a Macbook) and the cable does work (it is new).
I've tried all the indications I read about how to display images in projectors, double or extended images, doesn't work.
I found this info in HP's page but I don't now why my PC is no transmitting if it is supposed to be used this way::smileysad:
Does USB Type-C™ support video modes (alternate modes)? USB Type-C™ ports support adapters that can output different types of video, such as HDMI, VGA, and DisplayPort™, all from one USB Type-C™ port on a computer or device.
Can I have some help please?
05-13-2018 09:35 PM
Hello Rbk-Phillips04,
I regret to inform you that the USB-C to HDMI is not working simply because that USB-C port is only for charging.
This is what I found in your computer's specifications page:
It's quite important that users first refer to their computer's USB-C port's capability first before making purchase considering that the USB-C ports on HP laptops vary significantly.
All the best,
Eddy
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