Can't find a driver

[Eddy2805]

Hallo.

I can't find the driver for this.

ACPI\VEN_AMDI&DEV_0053
ACPI\AMDI0053
*AMDI0053

Notebook model is 

HP EliteBook 845 14 Zoll G11 Notebook-PC (IDS) (Basismodell)s 

Can you help me to find the Driver

Thanks

regards 

Eddy

[Paul_Tikkanen]

Hi, Eddy:

I found the driver you need on the Microsoft Update Catalog website (1st file listed).

Microsoft Update Catalog

I have zipped up and attached the driver you need below for that ID.

You will need to manually install the driver as follows:

Download and unzip the file I attached to its folder.

Do not do anything with the files in the folder.

Go to the device manager.

Click on the unknown AMDI&DEV_0053 device needing the driver.

Click on the driver tab.  Click on Update driver.

Select the 'Browse my computer for drivers' option and browse to the driver folder you unzipped.

Make sure that the Include subfolders box is checked and the driver should install.

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted:

[InstallSection.NTamd64.10.0...22000]
%AMDOEMPROV.DeviceDesc%=AMDPPMPF_DEV,ACPI\AMDI0053

[Eddy2805]

Hallo Paul

Thank you very much for the quick reply. Unfortunately it does not work. When I select this folder, it says that no driver was found for this hardware.

Greetings

[Paul_Tikkanen]

You're very welcome, Eddy.

Sorry that driver didn't work. 

I don't know why it didn't.

Anyway, I found the driver on your notebook's support page.

It is installed by the AMD chipset driver.

HP EliteBook 845 14 inch G11 Notebook PC Software and Driver Details

I downloaded the driver file, used the free 7-Zip file utility to unzip the exe file into its driver folder and the driver for that hardware ID can be found in the PPM folder if the auto install method doesn't work.

;*******************************************
; amdoemprov.inf
; For AMD Provisioning for OEM

[InstallSection.NTamd64.10.0...22000]
%AMDOEMPROV.DeviceDesc%=AMDPPMPF_DEV,ACPI\AMDI0053

Cheers,

Paul

[Eddy2805]

Hello.
Unfortunately this chipset driver does not work either.
I have already downloaded all the drivers that HP provides for this model.
The HP Support Assistant did not provide a solution either.
Thank you and best regards

[Paul_Tikkanen]

You're very welcome.

Since there is clearly support in those driver files for the hardware ID you posted, unfortunately, I won't be able to help you get the driver installed.

Either one of those drivers should have worked.

The only other suggestion I can offer would be to try the AMD Ryzen chipset driver directly from AMD:

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers

Best Regards,

Paul

[Eddy2805 · Accepted solution]

Hello.
The chipset driver from AMD has helped. thank you very much
Greetings